New world-first GatwickConnects booking service launched, providing more choice and more competitive flight options

15 September 2015

GatwickConnects is an innovative world-first booking service for customers looking for greater choice and value when travelling on connecting flights

Gatwick Airport has the UK’s largest route network, serving 11 UK regional points and 190 international destinations. Around 1 million travellers per annum already access this network by connecting from low cost airlines to other low cost or full service airlines, but make separate bookings with no protection if a flight is re-scheduled or delayed.

Today Gatwick Airport has launched its new GatwickConnects booking service which will enable these flights uniquely to be booked in one transaction with peace of mind that Gatwick will look after customers if flights don’t operate as planned.  GatwickConnects is the first time an airport has taken the lead to book and safeguard connections. GatwickConnects routes can be found when booking through Skyscanner and Dohop.

GatwickConnects offers the opportunity for significant cost and time savings. Jersey to Fort Lauderdale when booked through GatwickConnects, for instance, results in a £876 saving when booked through the service.

Example GatwickConnects cost and time savings

Flight Route

Price and Journey Time

Cheapest existing protected route

Price and Journey Time



Jersey to Fort Lauderdale


18 hours and 9 minutes


15 hours and 30 minutes


New York to Larnaca


18 hours


14 hours 5 minutes


Agadir to Helsinki


21 hours and 50 minutes


9 hours 55 minutes


Inverness to Palma


22 hours


7 hours



Madrid to Reykjavik


9 hours 10 minutes


8 hours


Gatwick Airport already offers a GatwickConnects airside check-in service for connecting customers of participating airlines where travellers can drop their bags, to which is being added a range of services and hospitality benefits to, make passengers’ connecting time at Gatwick as enjoyable and hassle free as possible 

Gatwick will also be offering even more exciting journey options in the coming year, with new services to the United States, Canada, Peru and Costa Rica, among others.

Stewart Wingate, CEO of Gatwick Airport said:

“Gatwick is a competitive and innovative airport that can respond quickly to the changing way people are choosing to fly. We are uniquely placed to offer a service like GatwickConnects, due to the breadth of our route network and our diverse short and long haul airline mix.

“This new service will provide outstanding choice for passengers, as well as genuine savings, and we will offer travellers a range of hassle free check-in, baggage handling and hospitality benefits while they are with us.

“GatwickConnects is the latest example of the better standards, choice and competition travellers have enjoyed since BAA’s monopoly of airports was broken up. Gatwick remains the best and most deliverable option to deliver the runway that UK consumers need.”

Passengers travelling with easyJet, Norwegian and WOW are able to use the service and booking with GatwickConnects also provides a host of other benefits including: 

  • Premium security
  • A complimentary glass of wine, or a soft drink at Caviar House
  • A Trace Me Luggage Tracker*
  • £10 off No1. Lounge entry
  • £6 off My Lounge entry
  • 50% off Regus Lounge entry
  • £10 off of a £75 spend in World Duty Free.
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